Returns & Exchanges

At JumpIchiban, we want you to love your new style, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed apparel. If your purchase isn't the perfect fit, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the original items with all tags attached into the shipping mailer and include the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.